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Frequently Asked Questions We are available to answer any questions you may have about our hanging signs and hanging banners by phone Monday-Friday from 8am till 5pm CST at 888.964.0004 or email us. How do you charge less for hanging signs? We are able to charge you less for our hanging signs because we do not have the expense of a showroom or commission based sales staff. We pass the savings on to you. Why should we choose FabricHangingSigns.com?At FabricHangingSigns.com, you will receive better pricing, faster service and the absolute best quality. We have a well developed Quality Assurance Program to ensure your hanging sign will be perfect every time. And, we include all the necessary items you will need for your trade show hanging sign within our pricing. How do I place an order?You may place your order either online or by phone at 888.964.0004. To place your order online, visit The Sign Store, choose your shape and size of hanging sign and then follow the simple checkout process. Please give us a call with any questions you may have. More information about what to expect once your place your order can be found at Order Process. What is included in my order?Included in your hanging sign order is a collapsible, high quality aluminum frame and full color, custom printed pillow-case construction fabric graphic with zipper, opaque fabric liner and single point harness. Your hanging sign will ship in a cardboard box unless you order a case (or cases if needed) for your hanging sign. For quality assurance, we also include an email proof AND "hard proof" printed on the actual sign fabric for your color approval. What other accessories do you offer?We currently offer suspended sign rotators for all hanging sign sizes and shapes as well as rotomolded shipping cases with wheels for shipping. These items can be found in the Accessories section. How quickly can I get my order?Your order will ship 10-15 business days after we receive your print ready art files. If you are in need of a rush order, please contact us. How do I get my fabric hanging sign installed at my next trade show?Most trade shows will send you a show book, which will include an option for you to order "hanging sign rigging." Or call your show services provider for more information. How is the sign assembled?The hanging sign frame is fully collapsible and easily assembled. View Assembly Instructions Are other custom hanging banner sizes/shapes available which are not listed on this website?Yes. Please fill out our contact form or contact us at 888.964.0004 with the size of hanging sign you would like to have made and we will email you a custom quote. Can I get a replacement graphic for a hanging sign frame I already own?Yes. Send us the details on the sizing of your hanging banner frame and we can send you a quote for a replacement fabric graphic for your hanging sign frame. We will require you send your hanging sign frame to us so that we can ensure the custom graphic we make for you fits. Can I order a sign without the opaque liner?Yes. We will be glad to send you a custom quote on the hanging sign you would like to purchase without a liner. However, we do strongly recommend you get the liner as it increases the quality of visibility greatly under the poor lighting at most trade show halls. For a custom quote, please click here. What are the art requirements?Our graphic design team will preflight the art files you send us to ensure quality. For more information about the file types we accept, please visit our art specifications. |
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